The Pulse
Fraud alert: A message from the Lee County sheriff
I am extremely hopeful that this message finds that you, your family and your loved ones are well following this horrific storm. The damage done to our county is dreadful. Lives, homes and property have been lost and residents of Southwest Florida are facing challenges beyond comprehension.
Sadly, this hardship does not dissuade scammers and fraudsters from “plying their trade.” At this time, I ask that you remain vigilant and skeptical in regard to anyone offering assistance to you and to your family. While there are many credible, licensed and legitimate companies doing wonderful and reliable work here in Lee County, there are also individuals who are intent upon taking your money and disappearing.
Be observant and attentive. While we all want repairs done quickly, we also need to avoid falling prey to these criminals. Qualified contractors are in high demand and may not be able to address your needs immediately. Please don’t allow this to force you to engage in a transaction that is fraudulent.
Scammers are able to manipulate caller ID numbers to make it appear as if you are being called by a local number. Never send money, gift cards or any form of payment based upon a phone conversation.
Begin by visiting the Florida Department of Business & Professional Regulation prior to signing contracts and/or making payments in advance. Licenses can be verified by visiting https://www.myfloridalicense.com/wl11.asp. Those without power or Internet can reach the department by phone by calling 850-487-1395.
Additionally, unlicensed activity can be reported to the Department of Business & Professional Regulation by calling 866-532-1440. When applicable, have your insurance company evaluate the damage and discuss options with you before signing repair contracts or making payments. Consider getting several itemized estimates from licensed agencies. Some projects may require a down payment. Nevertheless, do not pay without a written contract.
Do not pay cash, regardless of “cash discounts” being offered. Credit cards may give you some protection if the job isn’t completed properly. Be cautious when asked for large deposits. Insist upon releases of any liens that can potentially be placed on your property.
We have received calls regarding “contractors” rushing homeowners into making decisions. This is a “red flag.” Insist upon seeing identification. For instance, FEMA personnel will always have an official form of identification.
When in doubt, check the individual’s credentials. FEMA, as an example, can be called for employee verification at 866-223-0814. The Attorney General’s staff is prepared to assist. They can be reached at their Citizens’ Services number 850-414-3990.
Let’s be as vigilant as possible during these very trying times.