Gulf Coast Village and The Preserve awarded Nursing Care Center Accreditation from The Joint Commission
Gulf Coast Village and The Preserve, two senior living communities owned by Volunteers of America National Services, have earned The Joint Commission‘s Gold Seal of Approval for Nursing Care Center Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.
The communities recently underwent a rigorous, unannounced onsite review. The process involves a team of Joint Commission reviewers evaluating compliance with nursing care center standards spanning several areas, including emergency management, environment of care, infection prevention and control, leadership, medication management, rights and responsibilities of the individual and more.
The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess and improve performance. The surveyors also conducted onsite observations and interviews.
“It’s an honor for us at The Preserve and Gulf Coast Village to have a Gold Seal,” says Ryan Keller, regional vice president of senior living operations for VOANS. “This accreditation reflects the dedication and commitment that these two communities have toward bettering the lives of our residents, but it also serves as a reminder to continue to advance our operations to meet our greater goal – to ensure a high quality of life for those counting on us.”
Once the decision to apply for Joint Commission accreditation for Gulf Coast Village and The Preserve came to fruition, the Performance Excellence Team spent countless hours becoming familiar with each of the 250 individual standard elements by reviewing and assigning responsibilities and developing a tracking system for each category with a focus on the intent of each standard. By doing so, the team was able to identify areas of compliance or areas of opportunity to improve. The teams worked to develop a plan to achieve compliance in identified areas in preparation for onsite surveys, such as policies, systems and processes, and education. These areas were then implemented in day-to-day work and continue to be monitored throughout each term in preparation for continued accreditation and the communities’ dedication to quality that reflects their overall commitment to meeting high performance standards.
For more information, please visit JointCommission.org. To learn more about Gulf Coast Village, Cape Coral’s only life plan community, visit GulfCoastVillage.org or call 239-510-8712. To learn more about The Preserve, visit ThePreserveVOA.org or call 239-722-6167.